Response to your Feedback

Based on the valued feedback received through the 2006 and 2007 LibQUAL+ surveys, as well as other channels, Concordia University Libraries have implemented the following improvements.

Quiet Study Space

In response to a desire for a quieter study environment, Concordia University Libraries have designated two different Study Zones (silent zones and quiet zones) in both the Webster and the Vanier Libraries. This is a pilot project and we continue to evaluate the results of this initiative and to work on improving the library as a place to study.

Growing Digital Collections

Some LibQUAL+ respondents expressed a desire for a greater selection of scholarly literature in electronic format. In recent years, Concordia University Libraries continued expanding their digital collection through their participation in the Canadian Research Knowledge Network (CRKN). The CRKN secured additional national purchases and license agreements with international and Canadian scholarly publishers to provide access to thousands of electronic journals, e-books, primary source collections and multimedia resources. This is reflected in Concordia’s digital collection. You can browse the many e-journals that Concordia Libraries subscribes to via the list of publishers at the bottom of our E-Journals page.

For more information about the LibQUAL+ survey visit our LibQUAL+ FAQ page.