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FAQ about Interlibrary Loans (ILL) & Article Delivery

What can be requested


Can I request a thesis?

Full-text theses may be available online. Check the Libraries' guide on How to find dissertations, theses and research papers for a list of sources providing fulltext access to theses.

If the dissertation or thesis you need is not available in full text, you can request it through ILL. Every effort is made to obtain a thesis or dissertation free of charge from another library or educational institution. When that is not possible, we can order a copy of American and some Canadian theses directly from ProQuest Dissertations and Theses, however, there is often a charge. We will contact you to confirm the price before proceeding with the order.

Can I request media material?

Some libraries do not lend media material, however, we encourage you to make your request and we will do our best to obtain the item.

Is there anything that cannot be borrowed through ILL?

Interlibrary loans is a service who's primary goal is to obtain research material Concordia Libraries do not own, therefore material that is part of the Concordia Library collection, including textbooks in the Course Reserves collection, cannot be borrowed.

Should you find that a book you need is hard to access (ex: book on reserve), you can suggest that an additional copy be purchased for the collection. Also you may want to check whether another academic library owns a copy and borrow it directly from that library using a BCI card.

We encourage you to check the Libraries' Discovery Search, before placing a request in Colombo. If you are requesting something that the library catalogue says we have in the library but you have confirmed it is not available (it is recommended you seek help at one of our service points), please make a note of this in your request.

Otherwise, most requests interlibrary loans receives can be borrowed from other libraries. However, you should be aware that most libraries will not lend:

  • Entire volumes or issues of periodicals
  • Reference material
  • Rare books or original manuscripts
  • Newspapers or other bulky materials in their original format

You will be contacted by e-mail if we cannot obtain the material you requested.

page last updated on: Thursday 14 September 2017
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