Chat with a Librarian Frequently Asked Questions (FAQ)
- Who may use the Chat with a Librarian service?
- When is the service available?
- Are there any special browser or software requirements?
- How does the chat service work?
What are chat transcripts?- What kind of help is available through chat reference?
- How is caller privacy protected?
- How is copyright protected?
What are chat transcripts?
As you chat, a transcript of the session is recorded and is sent to your e-mail address when your session is finished. The transcript provides links to web sites and online resources viewed during the chat session. It serves as a reminder of how to access the online sources you viewed during the chat session.
page last updated on: Wednesday 6 April 2011
