Library Email Service FAQs
On this page:
What is the Library Email Service?
The Library Email Service allows you to receive important information in a timely fashion. If your record in MyCLUES has an email address the Library will send you important notices such as:
- Reminders of books that are due
- Notices for books to pick up
- Notices for items that have been recalled
- Important library information
Do I need to register for this service?
If you are a Concordia student, you do not need to register to the Library Email Service . The email address you have registered in the MyConcordia portal will be used to send you library notices.
All other groups of users (faculty, staff, alumni, CREPUQ borrowers, etc.) are encouraged to submit their email to the Concordia Libraries.
How can I submit my email?
In order to receive email notices, all users, except Concordia undergraduate and graduate students, need to submit their email address using CLUES:
- Login to MyCLUES
- Enter your name, barcode and Library PIN to access MyCLUES
- Click on the "Change MyCLUES email" button
- Enter your email address and click on the "Submit" button
Enter your full email address. Incomplete or incorrect addresses will not receive any reminders or notifications. Also, please make sure Concordia University emails (@concordia.ca, @mercury.concordia.ca) are not blocked as spam or junk mail.
If you encounter any problems, go to the Circulation Desk at either library.
Failure to receive an email reminder of the due date does not waive the Libraries' right to apply fines.
