A system of overdue fines, replacement charges and other sanctions is in place to encourage the timely return of library material to maximize availability and fair access to library resources. Thus, please note that:
- All users will be fined for items not returned on time
- To view the date due of an item check your library account (use the MyCLUES option in CLUES)
- Failure to renew an item via the CLUES Self-Renewals option does not waive the Libraries' right to apply fines
- Failure to receive an e-mail reminder of the due date does not waive the Libraries' right to apply fines
Summary of Fines
|Books||$1 per day per item* (max. of $20/item)|
|Recalled items||$1 per day per item* (max. of $20/item)|
|Videos and DVDs||$2 per day per item* (max. of $20/item)|
|Reserve materials (per day loan)||$2 per day per item* (max. of $20/item)|
|Reserve materials (per hour loan)||$2 per hour per item* (max. of $20/item)|
|Laptop (per day loan)||$10 per day (max. of $50)|
|Laptop (per hour loan)||$10 per hour (max. of $50)|
|Tablet||$10 per day (max. of $50)|
|Sound Recordings (any format)||$1 per day per item* (max. of $20/item)|
|Kits||$1 per day (one charge for all kit parts)|
*one volume of a book, one CD, one DVD, etc. When a title has more volumes, the fine will apply to each volume.
Suspension of services
When the total unpaid fines are equal to or in excess of $5 ($20 for faculty), the user's library borrowing, renewing and Interlibrary Loans privileges will be suspended.
Failure to receive an e-mail reminder of the due date does not waive the Libraries' right to apply fines.
Bill notices sent when maximum fine is reached
Once an overdue item accumulates the maximum fine, the item is declared lost and a bill notice is mailed to the borrower.
An item is considered lost when it is not returned within twenty (20) days following the item's due date, or when reported lost by the borrower. Users will be required to pay the following charges for each item declared lost:
- the outstanding fine to a maximum of $20, non-refundable
- the replacement cost of the lost item
- a non-refundable processing fee of $20
- Replacement copies purchased by patrons will not be accepted
Except for reserve material and equipment, the purchase price may be waived or refunded if the item is returned within three (3) months of billing.
Methods of payment
Users may pay fines and other library debts at both the Vanier and Webster Circulation Desks by bank debit card, credit card (VISA, MasterCard, or Amercian Express), personal cheque or exact change. Payments cannot be made online.
Unpaid fines and/or bills are transferred to the University's Student Accounts at regular intervals. Students with outstanding debts to the University will not be permitted to register or graduate. Consult the University's Financial Regulations or Undergraduate or Graduate Calendar for more information on the University policy concerning unpaid accounts.