Overdue fines

A system of overdue fines, replacement charges and other sanctions is in place to encourage the timely return of library material to maximize availability and fair access to library resources. Thus, please note that:

• All users will be fined for items not returned on time
• To view the date due of an item, refer to the receipt given when you borrowed the item, use the MyCLUES option in CLUES
• Failure to renew an item via the CLUES Self-Renewals option does not waive the Libraries' right to apply fines
• Failure to receive an e-mail reminder of the due date does not waive the Libraries' right to apply fines

Summary of Fines

Books	$1 per day per item* (max. of $20)
Recalled items	$1 per day per item* (max. of $20)
Videos and DVDs	$4 per day per item* (max. of $20)
Reserve materials (per day loan)	$2 per day per item* (max. of $20)
Reserve materials (per hour loan, incl. 24hrs)	$2 per hour per item* (max. of $20)
Wireless laptop computers	$10 per hour (max. of $50)
Sound Recordings (any format)	$1 per day per item* (max. of $20)
Kits	$1 per day (one charge for all kit parts)

*one volume of a book, one CD, one DVD, etc. When a title has more volumes, the fine will apply to each volume.

Suspension of services

Library users will temporarily lose access to some of the Library's services (e.g. borrowing, Inter Library Loans) if their total unpaid fines are equal to or in excess of $5.

Fines notices will not be mailed

The Libraries do not mail fine notices for late return items.

However, you can receive library notices via email reminding you when your items are due.

Failure to receive an e-mail reminder of the due date does not waive the Libraries' right to apply fines.

Bill notices sent when maximum fine is reached

Once an overdue item accumulates the maximum fine, a bill notice will be mailed to the borrower requesting that the item be returned and the fine paid. A $20 non-refundable processing fee will be added to the bill.

Lost Items

Users will be required to pay the following charges for each item declared lost:

• the outstanding fine to a maximum of $20, non-refundable
• the replacement cost of the lost item, to be calculated based on current or average cost
• a non-refundable processing fee of $20

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Methods of payment

Users may pay fines and other library debts at both the Vanier and Webster Circulation Desks by bank debit card, credit card (VISA or MasterCard), Concordia University debit card, personal cheque or exact change. Payments cannot be made online.

Unpaid fines and/or bills are transferred to the University at regular intervals. Students with outstanding debts to the University will not be permitted to register or graduate. Consult the Undergraduate or Graduate Calendar for more information on the University policy concerning unpaid accounts.

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