If you have items checked out from the Libraries, you can renew them yourself from through CLUES, the library catalogue.

Who can renew an item?

Concordia undergraduate and graduate students, faculty (including Retired and Visiting faculty), librarians and staff in good standing may renew items themselves through CLUES. Concordia students must be currently registered and staff/faculty members must be employees of Concordia University.

Self-renewals can also be made by persons who hold a valid CREPUQ/OCUL card or an Extramural Borrower's Library Privilege Card.

How to renew an item

Follow these basic steps to renew items:

• Access the MyCLUES
• Login by entering your name, barcode and Library PIN
• Click on the "Renew All" button to renew all of the items you have borrowed OR select only those items you want to renew by checking the box next to the relevant item and click on the "Renew Selected Items" button

Note:If all your checked out items are automatically renewed after you have signed into your MyCLUES account (without you selecting anything or clicking update selected button ), you are most likely using a bookmark with these specific preferences. Try logging in from MyCLUES on the CLUES home page.

How soon can an item be renewed?

Items can be renewed at any time during the loan period. Users should keep in mind, however, that items can only be renewed a limited number of times.

Number of renewals allowed

Eligible users are allowed three (3) renewals for each item, except for two week loans, which users can renew up to five (5) times. Media items can be renewed up to five (5) times.

After the final renewal, items must be checked in at the Circulation Desk before they can be borrowed again.

Types of material that can be renewed

Self-renewals are accepted for most types of materials that can be checked out, except for:

• Reserve material
• Items on which another patron has placed a HOLD.

Renewal refusals

Please note that a number of different conditions will prevent items from being renewed, for instance:

• the item cannot be renewed (for instance, a Reserve item)
• another borrower has placed a request on the item
• your circulation record has expired
• you have an outstanding fine of $5 or more

Inability to renew an item via the self-renewal process does not waive the Libraries' right to apply fines.