|Cost per page|
|Black & White Copying/Printing||$0.07|
Guest accounts can be obtained for photocopying only (not printing or scanning).
|LB2 (map)||1 colour printer-copier||Near the reference desk|
|4 B&W printer-copiers||Near the reference desk|
|2 B&W printer-copiers||Course reserve room|
|LB3 (map)||1 B&W printer-copier||Near Service Desk|
|1 colour printer-copier||Near Service Desk|
|LB4 (map)||1 B&W printer-copier||Near stairwell, on MacKay side|
|1 colour printer-copier||Near stairwell, on Bishop side|
|2 B&W printer-copier||Near the washrooms|
|1 colour printer-copier||Near the current journals display|
|VL2 (map)||1 B&W printer-copier||Near the washrooms|
|1 colour printer-copier||Near the microfilm equipment|
|VL3 (map)||1 B&W printer-copier||Near the washrooms|
Q: How do I turn on the printer-copier?
A: Press the “Energy Saver” button.
Q: How do I log in?
A: Students: swipe ID card.
Faculty/staff: press the “keyboard” button: PIN = MyConcordia netname; password = from MyConcordia.
Q: How do I return to the main menu?
Press the “All services” button on the LCD screen.
Q: Will the printer-copiers automatically staple my documents?
A: By default print-outs and photocopies are not are not stapled, but you can request that the print-outs be stapled.
Printing: Before you send the print job, go to the print dialogue box and click on 'preferences'. On the right side of the box there is a 'stapling' drop-down menu. Choose 1 or 2 staples.
Photocopying: You must be using the feeder. On the main ‘Copy’ page on the right hand side choose ‘1 staple’.
Q: How do I check the balance on my account?
B&W printer-copier: Press the “Services home” button (a metal button to the left of the LCD screen), then select “Custom Services” then “Release documents”. Important: balance does not refresh unless you log out of your account and log back in.
Colour printer-copier: On the main menu, press “Print release”; click “refresh” to update after printing. Important: balance does not refresh unless you log out of your account and log back in.
Online: To find out how much money you have on your DPrint account, go to https://eqcas.concordia.ca:2941/webtools/start.html and log in with your NetName and password.
Q: How long are print jobs stored on the system?
A: Print jobs are available for 24 hours only.
Q: What happens if a paper jam occurs in the middle of a print job?
A: If a printer-copier jams during a print job, the user is only charged for the pages that have printed. In order to get the rest of the document printed, the user with either need to
Note that the job will remain in the print queue only if the user has selected the "Print and Save" feature. Pressing the “Print and Save” button leaves the file stored in the system for an extra 24 hours. If the user has selected the “Print” button, the document has to be resent since pressing this button deletes the file from the system. However, if the user reprints the entire document he/she will be charged for the pages that printed before the jam and the second printing of the entire document.
Users are charged for the number of printed pages.