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Scanning at the libraries

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Cost per page*
Black & white copying/printing $0.08
Colour copying/printing$0.29
Scanning $0.01

*One page printed double-sided is considered to be 2 pages. The cost of one page printed on both sides is $0.16 (black and white) and $0.58 (colour).

Getting started with DPrint

Student instructions:

  1. Add funds to your account using one of the cash loaders on campus (LB 119 or VL101)
  2. Access the machines by swiping your Concordia ID card OR by entering your netname and password

Staff instructions:

  1. Add funds to your account using one of the cash loaders on campus (LB 119 or VL101)
  2. Access the machines by entering your netname and password

Guest instructions:

Guests can create a DPrint Guest Account at the kiosk on the ground floor of the LB building or through an online form. This guest account will allow you to photocopy and scan using the DPrint printer-copiers in the library.

Scanning with DPrint printer-copiers

  1. Load documents face-up in document feeder OR face-down on the plate glass
  2. Press E-mail on the touch screen
  3. By default, the To Recipient fields will be filled in with your Concordia e-mail address
  4. To send the scan, press Start
  5. When finished, to log out press the Log In/Log Out button

Note: Scanning with DPrint costs $0.005 per page. Please check DPrint printer-copiers for most recent pricing.

DPrint printer-copier locations

Webster Library
Floor Type Location
LB2 (map) 1 colour printer-copier Near the reference desk
4 B&W printer-copiers Near the reference desk
2 B&W printer-copiers Course reserve room
LB3 (map) 1 B&W printer-copier Near stairwell, on Bishop side
1 colour printer-copier Near stairwell, on Bishop side
LB4 (map) 1 B&W printer-copier Near stairwell, on MacKay side
Vanier Library
Floor Type Location
VL1 (map) 2 B&W printer-copier Near the washrooms
1 colour printer-copier Near the current journals display
VL2 (map) 1 B&W printer-copier Near the washrooms
VL3 (map) 1 colour printer-copier Near the washrooms

More DPrint copier-printers are available across campus.

DPrint scanning FAQ

Q: How do I scan and e-mail?

B&W printer-copier: Press the “Services home” button (a metal button to the left of the LCD screen), then select “E-mail”; change settings as desired; when ready to scan, press green “Start” button to the right of the LCD screen; the e-mail will be sent after a few seconds’ delay.

Colour printer-copier: On main menu, select “Email”; change settings as desired; when ready to scan, press green “Start” button to the right of the LCD screen; the e-mail will be sent after a few seconds’ delay.

Q: How do I place materials for scanning/copying?

A: Items going in the feeder are placed face up on both B&W and colour printer-copiers.

B&W printer-copier: Place on the right side of the glass – use arrow as indicator

Colour printer-copier: Place on the left side of the glass – use arrow as indicator

Q: How do I scan multiple pages?

B&W printer-copier: Either use the document feeder for loose pages, otherwise, on the main scanning menu, select “Job Assembly” tab, then turn on “Build Job”; go back to the “E-mail” tab and press green start button; once that page is scanned, put on the next page and press start again; when you are all done scanning, go back to the “Job Assembly” tab and turn off “Build Job” – the scan should now be sent.

Colour printer-copier: Either use the document feeder for loose pages, otherwise, when scanning the first page, a “send email” screen will appear– press the “next original” button on the right; Important: press this BEFORE your first scan has ended; the system will then allow you to keep scanning pages (press “next original” each time you have a new page to scan) ; page count should increase on the screen. When all pages have been scanned, press “Last original” button to send email.

Q: How do I save my scan as a non-PDF file type?

A: B&W printer-copier: On the scanning menu, go to “E-mail options” > File Format – select the file format you wish to use (JPEG, TIFF or XPS); Important: if doing multi-page scanning, note that JPEG will only send image files one at a time.

Colour printer-copier: On the scanning menu, go to “E-mail options” > File Format – a list of formats will be there (JPEG, TIFF, XPS). Important: if you want to use JPEG, you will need to go back to the main “E-mail” tab and under “Colour scanning” select “colour” ; for multi-page scans, JPEG will not work well as it only sends one image at a time.

Q: How do I change the resolution of my scan?

A: The default resolution is 300 dpi.

B&W printer-copier: On the scanning menu, go to “Advanced settings” and select the resolution. Important: files scanned at very high resolution may not always be sent, and no error message will be present.

Colour printer-copier: On the scanning menu, go to “Advanced settings” – options are 200, 300, 400, 600 dpi but if you want higher than 300 dpi you need to turn off “MRC high compression” in the “E-mail options”>” File format” setting. Important: files scanned at very high resolution may not always be sent, and no error message will be present.

Q: How do I scan a photo?

A: Colour printer-copier: On the main “E-mail” tab, select “colour” ; In the scan menu, under “E-mail options” go to “File Format” then select TIFF or JPEG; In the scan menu, go to “Advanced Settings” and select “Photographs” and press “on”. You can now scan the photo.

Q: How do I confirm if the e-mail containing my scan has been sent?

B&W printer-copier: You will see a message on the display, as the scan is being sent, that says “scanning”>”processing”>”transferring” >”completed”. Email sent indicators are not always reliable.

Colour printer-copier: You will hear a “beep” that signals that the file has been sent; you can also press the “Job Status” screen to the right of the LCD display to see the status of your job. Email sent indicators are not always reliable.

More FAQs:

page last updated on: Thursday 23 October 2014
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