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2013 LibQUAL+ survey responses
You spoke, we listened.

Interlibrary Loans

What you said:

What we're doing:

Deliver ILL articles through email.

Done! It took some work, but we delivered our first ILL through email in September 2013! We are thrilled to permanently add this delivery method to our ILL service for journal articles.

Why can’t I borrow e-documents from another library?

Starting with September 2013, we now make journal articles borrowed from another library available to you online (certain publisher restrictions might occasionally apply). Due to publisher’s restrictions, it is not yet possible to do this with books.

page last updated on: Thursday 14 September 2017
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