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Contactless Book Pickup

How to pick up items

Once you receive an email message confirming that your items are available for pickup, you may proceed to the library specified. See opening hours in About section.

  • For the Webster Library (SGW Campus), go to the LB building (J. W. McConnell Building) and use the entrance on Mackay street.
  • For the Vanier Library (Loyola Campus): Go to the Vanier Library directly.

All visitors must wear a surgical mask when entering campus buildings. Proceed to the Security station where you will need to show your Concordia ID to the Security agent. The agent will ask you some questions and ask you to use the hand sanitizer provided.

Once you have passed through Security, there will be an area where your items will be available for pickup. Requested items will be wrapped with a sheet of paper printed with your last name and first initial and placed on a shelf. Items will already be checked out to your library account. To cancel a request please email

Note that your items will not be packaged for carrying. Please bring one or more bags for easy transportation.

Once you have retrieved your items, please exit the building using the same door. No building access is permitted beyond the Security and book pickup area.

If you have COVID-19 symptoms, please remain at home. You may contact us to make alternate arrangements for pickup.

Updated: Friday 9 April 2021
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