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upcoming changes to RefWorks, effective June 17, 2015
(see below for details)

Login to RefWorks

New to RefWorks? Click on "Sign Up for a New Account" from the main login page. If you're off the campus network you will need to enter a group code, which is: RWConcordUMont

Upcoming changes: RefWorks' June 17, 2015 migration to U.S. based server

How will RefWorks be changing?

  • Concordia Libraries’ RefWorks service, which is a voluntary service, will move from being hosted on a Canadian server to a U.S. based server.
  • After the migration your citations, files if any, e-mail address and name will be stored on the US server and will be subject to legislation applicable in the US, including the US PATRIOT ACT, which allows US authorities to have access to the personal information that you provide.

When will this happen?

  • The migration is scheduled to happen on June 17, 2015 at 12pm (noon) and is scheduled to last approximately 5 hours. RefWorks will be unavailable during that time.

Why is Concordia's RefWorks service moving to an American server?

  • Concordia's RefWorks service is moving to an American server because the Canadian service, which has been hosted through a library consortium called Scholars Portal, is being discontinued.

What will change? How will I be affected?

  • In short, once the migration is complete there will be no major changes to how the service works, and everything will essentially function as it did on the Canadian server. As a part of the migration process, however, Concordia RefWorks users will need to be aware of some technical changes (listed below).
  • On the day of the migration, the service will be unavailable for 3-4 hours.
  • The URL (i.e. web address) of our RefWorks service will change, so you will need to update any bookmarks or links pointing to our RefWorks service. Once avaiable, the new URL will be posted on this page (i.e. click "Login to RefWorks" for the new URL).
  • The URL (i.e. web address) of any shared accounts or shared folders (via RefShare) will also change. To obtain the new URL for a shared account or for any shared folders, follow these steps:
    1. Login to your RefWorks account.
    2. Click on the "Organize & Share Folders" tab.
    3. For the new URL of your shared account, go to "Share Entire Database", mouse over icon of the folder with a person popping out of it, and click on "Share Link".
    4. For the new URL of any shared folder(s), go to the folder(s), mouse over the icon of the folder with a person popping out of it, and click on "Share Link".
  • Any RefWorks users who use Write-N-Cite will need to re-install this software plug-in, which will have a new name: ProQuest for Word. Here's how:
    1. First, uninstall Write-n-Cite from your computer using these instructions.
    2. Then, make sure your computer has the latest versions of the following programs: Microsoft Word, Java, Visual Studios Tools for Windows.
    3. Login to your RefWorks account.
    4. Click on "Tools" then "ProQuest for Word" (i.e. formerly Write-n-Cite).
    5. Follow the instructions to download and install the new version of ProQuest for Word (i.e. formerly Write-N-Cite).
  • Any RefWorks Write-n-Cite users who started using Write-n-Cite on a document before the migration will have to change some settings in MS Word to continue to be able to work on the same document with the new version of Write-n-Cite. Here are the instructions for Macs and PCs.
  • Once the migration is complete, some users will receive an email that indicates a new login name (which will be the email address used to create your account).
  • The U.S. based version of RefWorks integrates any folders or databases shared with you directly into your RefWorks account. Watch this short video to learn more.
  • The U.S. based version of RefWorks will also provide RefWorks account holders with free access to ProQuest's new web-based reference and document management software called Flow, which is in beta mode (i.e. still being developed), and that will eventually replace the current version of RefWorks (i.e. Flow is essentially RefWorks 3.0). More info about Flow can be found here.
  • Any RefWorks users who use the RefGrab-it bookmarklet will need to update it. Here's how:
    1. Delete the current bookmarklet.
    2. Then, login to your account here and then follow these instructions.

What are my options if I don't want my account migrated to the U.S. RefWorks server?

  • If you would not like your account migrated to the U.S. RefWorks server you can export your data and then delete your account.
  • First you need to export the data from your account. You can then move it to other research management software such as Zotero. But please be aware that Zotero's servers are also hosted in the United States. General instructions on how to export your references can be found here. Instructions on how to export your references to Zotero can be found here. RefWorks users should also be aware that your folder structure, attachments, and shared folders will not export and will be lost during this process.
  • Then, we can delete your RefWorks account. In order to do this, please contact your librarian:
    1. Login to your RefWorks account.
    2. Click on "Help" then "Email Your Librarian".
    3. Please provide your RefWorks username and indicate that you would like to delete your account.

Who should I contact if I need help or if I have questions?

  • You can contact RefWorks support at refworks.support@proquest.com or +1.800.889.3358 (toll-free in Canada and U.S.)
  • Or, you can contact your Concordia librarian:
    1. Login to your RefWorks account.
    2. Click on "Help" then "Email Your Librarian".
    3. You can also ask for help using our Ask a Librarian service.

What is RefWorks?

RefWorks is a Web-based tool that allows you to:

  • manage and organize the bibliographic references you find in library catalogues, databases, and on the web
  • prepare a bibliography or reference list automatically
  • insert and automatically format in-text citations and a bibliography into a paper using Microsoft Word


Using Write-N-Cite

  • Installing the Write-N-Cite plug-in for MS Word
    • Login to your RefWorks account
    • Click on "Tools" and select "Write-N-Cite"
    • Copy the code that is displayed on the screen (a long code with mixed characters)
    • Download and install Write-n-Cite
    • Open Microsoft Word, click on the RefWorks tab
    • Click on the login icon, and paste in the code that you copied (no need to provide username, password or Group Code)
  • Using Write-N-Cite

What is the Group Code?

If you are prompted to enter a Group Code, click here (and select "Forgot your log-in?") in order to have the Group Code emailed to you.

Transferring to (or from) other software

Transferring references to or from other bibliographic management software
(e.g. EndNote, ProCite, Zotero etc.)

What happens when I graduate?

Once you graduate from Concordia you will no longer have access to your RefWorks account. Some options to consider:

  • Move your account to another insitution that subscribes to RefWorks. To do this, you can backup your Concordia RefWorks account and restore it at your new institution. More info can be found here.
  • Move your references to other bibliographic management software (e.g. Endnote, Zotero, etc.). More info can be found here.

What is RefMobile?

RefMobile (http://refworks.scholarsportal.info/mobile) gives you access to your references in RefWorks from your smartphone or mobile device. To access RefMobile, you will require:

  • Your 'Log-in Name'
  • Your 'Password'
  • The 'Group Code'

Click here (and select "Forgot your log-in?") in order to have these 3 things emailed to you.

page last updated on: Tuesday 18 August 2015
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