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Services for the external community

Access to photocopying and scanning

Visitors who are not current students, faculty or staff may fill in the online form to get a netname, password and DPrint loader key for immediate access to photocopying and scanning using DPrint Xerox machines. The form must be filled in on site at either Vanier or Webster Library.


Access to computers and printing

Start by filling in the online form to obtain a guest netname, password and DPrint loader key. The form must be filled in on site at either Vanier or Webster Library.

Library Privilege Card holders (see How to get a Library Privilege Card) will need to take the guest netname (valid for one year), Library Privilege Card and valid ID* to a Circulation Desk staff member in order to have the netname activated for access to computers and printing for the following 1 month. For access during each subsequent month, you must return to the Circulation Desk and present your netname, the Library Privilege Card and valid ID* in order to receive an additional 1 month of access.

Members of the general public will need to take the guest netname (valid for one year) and valid ID* to a Circulation Desk staff member in order to activate access to computers and printing for the following 4 hours on the same day (no same-day renewals). For 4 hours of access on any day thereafter, the visitor must return to the Circulation Desk and present valid ID* and the guest netname.

* Driver's license with an address or photo ID with some proof of residence (e.g., utility bill). Photo IDs and proofs of address must be in roman characters or accompanied by a certified translated version of the Photo ID and proof of address.


Instructions and online form

  1. Fill in the form below. The form must be filled in on site at either Vanier or Webster Library (the form will not appear otherwise). Information entered must match valid ID*.
  2. For photocopying and scanning with DPrint, the netname, password and DPrint loader key that you receive will automatically grant you access.
  3. For access to library computers and printing, go to the Circulation Desk at either Webster or Vanier Library, present your valid ID*, Library Privilege Card (if applicable), and the netname you received via the form.

* Driver's license with an address or photo ID with some proof of residence (e.g., utility bill). Photo IDs and proofs of address must be in roman characters or accompanied by a certified translated version of the Photo ID and proof of address.

Before submitting the form make sure you have a way to write down the netname, password and DPrint loader key. These are displayed for only 1 minute. This information will also be sent to you via the email address you provide.

The * indicates a required field.


Help

For assistance setting up a Guest Account please visit the Reference & Information Desk at Vanier Library or the Ask Us Desk at Webster Library. Note that the online form above must be filled in on site at either Vanier or Webster Library otherwise it will not appear.

If you have a problem accessing the Concordia Library computer workstations with your Guest Account, please visit the Circulation Desk at Vanier Library or the Loans Desk at Webster Library and they will place a ticket for you with the Concordia University IT Services (IITS). To verify the status of a current ticket send an email to this address: lib-circulation@concordia.ca.

If you have a problem with funds and/or documents that were printed, copied or scanned, please see staff in Campus Corner (LB 119).


Conditions of use

 
page last updated on: Tuesday 24 April 2018
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