Interlibrary loans (Colombo)
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Concordia University Library resumed full Interlibrary Loan (ILL) services on September 14, 2020. Physical items such as books and DVDs may now be requested. We are unable to process requests for microfilm or non-circulating materials. ILL items borrowed from other libraries can be returned at book drops on either campus (on LB-1 or outside the Vanier Library Building). Please send your borrowing requests through Colombo or the Sofia Discovery tool.
ILL requests may have processing delays as many lending libraries are still closed or offering limited services. Your patience is appreciated. Please contact us by email at firstname.lastname@example.org if you have any questions.
Picking up physical requests
When placing an ILL request, you can select either the Vanier Library or the Webster Library as your pickup location.
Vanier Library (Loyola): The item(s) will be ready for pickup at the Vanier Library 72 hours after receipt of an ILL email notification, excluding weekends. You may pick up your item(s) on the bookshelf located near the entrance between 10 a.m. - 12:30 p.m. and 2 - 4:30 p.m. on weekdays.
Webster Library (downtown): The item(s) will be ready for pickup 2 hours after you receive your ILL email notification, excluding weekends. You may pick up your item(s) on the ILL pickup table located near the Ask-Us desk on the main floor of the Library (LB-2) between 10 a.m. - 12:30 p.m. and 2 - 4:30 p.m. on weekdays. Your request will be packaged in one or more paper bags labelled with your last name and first initial.
Please note that the Webster and Vanier Libraries will be closed between 12:30 and 1:30 p.m. each day. Those entering the Library for ILL pickup are not permitted to stay, unless they have previously reserved a study space using the Library Study Space Booking service. A face covering must be worn at all times.