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Ask a Librarian service

In-person help

Go to the Ask Us! desk at the Webster Library or the Reference Desk at the Vanier Library to talk to a librarian in person.

For one-on-one help with your research project, schedule an appointment with your subject librarian. Consult the research guides by subject for contact information.

For more information, see: Reference & research assistance.


Use our online chat service for a text-based conversation with us.

Screen sharing is available and you will get a transcript afterwards by email.

Chat FAQ

Service hours

Online chat hours


Call us at 514-848-2424 ext. 7766 (Vanier Library) or 7777 (Webster Library)


Working when we are not? Or just prefer email?

Email us and receive a response within 24 hours (excluding holidays).

Related services

Loans & Returns (Circulation)
For assistance with borrowing, returns, fines and library accounts

Library workshops

Subject librarians and subject guides
Contact your subject librarian or consult their subject guide for in-depth discipline-specific assistance

Feedback & suggestions

IT support (Concordia wide)

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