Are responses confidential?

Yes. The LibQUAL+ approach to confidentiality is guided by the ethical standards of the American Psychological Association. Although some information is captured from respondents, such as network and email addresses, privacy is protected in two ways. First, only very indirect information is captured which would be difficult to trace back to an individual. Second, everything possible is done to separate personal information from survey responses. Email addresses are not saved with the responses, and once they are saved there is no way to link an individual's responses to their email address.