Information for borrowing institutions
Requests
All requests should be directed to the Webster Library (CDN) including those for material that is located at the Vanier Library. Please consult our Interlibrary Loan (ILL) Lending policy.
Concordia University Library, along with other Quebec university libraries (BCI), is using the OCLC Tipasa Interlibrary Loan system.
For requests to Concordia for libraries without an ILL management system, please use the ILL Request Form Québec university libraries (Version française: Formulaire de demande PEB Bibliothèques universitaires du Québec).

Contact information for Concordia Library Interlibrary Loans
Library Name: Concordia University, Webster Library
Address: Interlibrary Loans/LB-331, 1455 de Maisonneuve Ouest, Montréal, Québec, Canada H3G 1M8
Telephone: 514-848-2424 ext.7713
General correspondence email: lib-interlibraryloans@concordia.ca
Fax: 514-848-2801
WHO Code: CNC
OCLC Symbol: CDN

Lending policy
Monographs/theses/govt. doc: Six (6) weeks from date of receipt. Maximum 4 renewals. Renewal period is 6 weeks.
Map collection/reserves material: Not available for ILL.
Current issues and bound volumes of periodicals: Photocopies of articles supplied.
Back issues of periodicals and newspapers on microform: issues ten or more years old - One (1) week from date of receipt. No renewal.
Media materials (including videos/films/curriculum lab materials) / Special collections / Reference collections: Loaned at the discretion of the Unit (generally for two (2) weeks from date of receipt, with one renewal of 2 weeks, and courier delivery).

Billing rates
Billing for the Lending service is issued once a year on June 1 for all Canadian locations. United States and international requests are billed immediately. Payments can be made in equivalent U.S. funds or IFLA vouchers.
BCI libraries are not charged for loans or copies.
Libraries covered by the OCUL/COPPUL/CBUA-CAUL/BCI Resource Sharing Agreement are not charged for loans or copies.
Other Canadian non-profit libraries and institutions are charged as follows:
- Books: $25.00 per loan
- Copies: $25.00 per document
Other Canadian for-profit libraries and institutions as well as libraries and institutions outside of Canada are charged as follows:
- Books: $35.00 or 3.5 IFLA vouchers per loan
- Copies: $35.00 or 3.5 IFLA vouchers per document
