Guest Computer Accounts
Access to computers
Start by filling in the Computer Guest Account form below to obtain a guest netname and password . The form must be filled in on site at either Vanier or Webster Library.
PBUQ members, this includes faculty, students and staff of all Quebec universities that make up the Partenariat des bibliothèques universitaires du Québec, will need to take the guest netname (valid for one year), their respective institutional ID card and valid ID* to Loans & Returns (Webster Library) or the Circulation Desk (Vanier Library) in order to have the netname activated for access to computers for the following 1 month. For access during each subsequent month, you must return to Loans & Returns or the Circulation Desk and present your netname, the respective institutional ID card and picture ID in order to receive an additional 1 month of access. Proof of address will be required once a year.
Library Privilege Card holders (see How to get a Library Privilege Card) will need to take the guest netname (valid for one year), Library Privilege Card and valid ID* to Loans & Returns (Webster Library) or the Circulation Desk (Vanier Library) in order to have the netname activated for access to computers for the following 1 month. For access during each subsequent month, you must return to Loans & Returns or the Circulation Desk and present your netname, the Library Privilege Card and picture ID in order to receive an additional 1 month of access. Proof of address will be required once a year.
Members of the general public will need to take the guest netname (valid for one year) and valid ID* to Loans & Returns (Webster Library) or the Circulation Desk (Vanier Library) and ask a staff member to activate access to computers for the following 4 hours on the same day (no same-day renewals). For 4 hours of access on any day thereafter, the visitor must return to Loans & Returns or the Circulation Desk and present picture ID and the guest netname. Proof of address will be required once a year.
Alumni from Concordia can get access for three months at a time by obtaining an Alumni ID card. Proof of address will be required once a year for computer access.
* Driver's license with an address or photo ID with some proof of residence (e.g., utility bill). Photo IDs and proofs of address must be in roman characters or accompanied by a certified translated version of the photo ID and proof of address.
Instructions for Computer Guest Account form
- Fill in the form below. The form must be filled in on site at either Vanier or Webster Library (the form is not available otherwise). Information entered must match valid ID*.
- For photocopying and scanning, the netname (which starts with CUG), password and DPrint loader key (for the D-Print loader at the Vanier Library) that you receive will automatically grant you access. See also further instructions below.
- For access to Library computers and printing, go to Loans & Returns (Webster Library) or the Circulation Desk (Vanier Library), present your valid ID*, Library Privilege Card (if applicable), and the netname you received via the form.
* Driver's license with an address or photo ID with some proof of residence (e.g., utility bill). Photo IDs and proofs of address must be in roman characters or accompanied by a certified translated version of the photo ID and proof of address.
Before submitting the form make sure you have a way to write down the netname and password and DPrint loader key. These are displayed for only one minute. This information will also be sent to you via the email address you provide.
The * indicates a required field.
Access to photocopying and scanning
Visitors who are not current students, faculty or staff may fill in the online guest account form on site at either Vanier or Webster Library to get a netname, password and DPrint loader key for immediate access to photocopying and scanning using DPrint Xerox machines.
Add funds to your account online (DPrint account top-up) using the netname and password that was assigned to your guest account. You can also add funds with cash at the DPrint loader located at the Vanier Library using the DPrint loader key.
Help
For assistance setting up a Guest Computer Account please visit the Reference & Information Desk at Vanier Library or the Ask Us! Desk at Webster Library. Note that the online form above must be filled in on site at either Vanier or Webster Library otherwise it is not available.
If you have a problem accessing the Concordia Library computer workstations with your Guest Computer Account, please visit the Circulation Desk at Vanier Library or Loans & Returns at Webster Library and a staff member will place a ticket for you with the Concordia University IT Services (IITS). To verify the status of a current ticket send an email to this address: lib-circulation@concordia.ca.
If you have a problem with funds and/or documents that were printed, copied or scanned, please write to DPrint at dprint@concordia.ca or call 514-848-2424, ext. 7613.
Conditions of use
- Guest Computer Accounts are not transferable.
- Holders of Guest Computer Accounts must comply with University and Library regulations and are responsible for any action taken with their account. All users must log off at the end of their session.
- Priority of access to Library workstations is given to the members of the Concordia community. Access to guests may be restricted at any time.
