The LibQual survey captures users’ perceptions of the Concordia Library's facilities, collections and services. These results help the Library plan and improve our services.
You can read the complete LibQual report here.For more background on the LibQual survey see our About page.
In addition to reporting on user perceptions, LibQual also allows space for respondents to write in comments. We had 642 people leave written comments. The most frequently mentioned themes found in the comments were Space & noise, the Webster Transformation and accessing the Library Collections.
Click on the categories below to see some of the things users told us along with the actions the Library has taken to address the issues.